In January, they changed from Tier I to Tier II for my insurance plan, resulting an extra $200 dollar deductible we had to pay out of pocket for the two visits. They honored the deductible.
Thank God for Dr. Mock. She is simply amazing. 12 years ago, my youngest daughter suffered a severe cut which was patched together by an emergency room doctor quite some distance away. As soon as Dr. Mock looked at it she was in the operating room. Turned out Dr. Mock's quick actions saved my daughter's life. I can't type this without tears in my eyes. Thank you to Dr. Mock and Dr. Glasgow for saving my daughter's life. Fast forward to today Dr. Mock is still our primary and for good reason. She is one of the most genuine and caring people I have ever met. Here's the best part, she is concise, articulate, and inquisitive. Nothing gets past her, and isn't that what you want in your primary physician? Thank you so much Dr. Mock.
I find it very frustrating that with all our advances this is what we get left with for primary care?! PRIMARY! First stop. Personally I would suggest finding a different PCP.
Multiple times we have had to reschedule appointments for simple procedures because "they don't have a nurse" on staff that day. They would call 30 minutes before the appointment to cancel it. If a clinic is going to schedule an appointment they should probably make sure they schedule somedody to work that day.
KMA has been my family's care provider for 25 years. Consistently attentive, caring, and effective. Thankful for this resource in the community.
When you are seen the doctor will spend about 75% of his/her time on a laptop reading off questions and typing in answers from what I can tell, (I can WebMD too), so don't expect a personal touch. And with the exception of refilling a standard inhaler and a simple physical I always get told to see a specialist... So as a helpful hint just skip this place and figure out what specialist you need to see and thank me for saving you time and money.
I did get a wonderful follow up call from a nurse after a physical saying the doctor suggests I try adding more fish to my diet to help with cholesterol. Had he read my file he would note under food allergies the word fish... Simple mistakes like that are unforgiveable, imagine where errors like that could lead someone.
Every appointment I have had there I get shown to the room at the appointed time but have to wait 15 min for the doctor to show up. While you are waiting you can easily hear the exam that is happening in the next room and everything at the nurses station. So yes, they will also get to hear your entire exam! I guess that helps with the wait?
Edward Medical Group Sycamore Kishwaukee Medical Associates is a US Health facility based in Sycamore, Illinois. Edward Medical Group Sycamore Kishwaukee Medical Associates is located at 954 W State St, Sycamore, IL 60178, USA.
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